Mercedes-Benz Canada Policies

Legal Information

Terms of Use

All references to “we” or “us” or “our” include Mercedes-Benz Canada Inc. and Mercedes-Benz Financial Services Canada Corporation.

Security

When it comes to online financial accounts, you want to know that the information you provide is safe and secure. Rest assured that at Mercedes-Benz Financial Services we're as concerned about this as you are. That's why we safeguard your personal information online. With 128-bit encryption, with SSL version 3, a 128-bit encryption is like needing to use 128 different keys to get at your information and the Secure Sockets Layer (SSL) prevents eavesdropping, tampering and message forgery.

Every time you log in to 'My Account' or 'Apply for Credit' your information is scrambled into a code that is unreadable by anyone who doesn't have the proper key to decipher it. If you forget to log out, or your computer remains idle for an extended period of time, we'll automatically log you out to ensure that no one can get the information from your computer screen. At Mercedes-Benz Financial Services, we are working hard to protect your information.

To make sure you're taking full advantage of our safety and security procedures, we suggest you use the latest browsers from Netscape or Microsoft.

Copyrights

The text, images, graphics, sound files, animation files, video files and their arrangement on this Site are all subject to copyright and other intellectual property protection. These objects may not be distributed, modified, transmitted, re-posted or used for public or commercial purposes without the written permission of Mercedes-Benz Canada Inc. This Site may also contain materials that are subject to the copyright rights of their providers.

Canadian Market Only

All information contained at this Site is intended for the Canadian market only unless otherwise indicated. This Site is served and maintained in Canada. The information contained on this Site may be changed at any time without prior notification or obligation. We make no warranties or representations as to the accuracy of this information since the information is subject to change, specific requirements or availability. Please see your dealer for complete details.

Trademarks

Unless otherwise indicated, all trademarks displayed on this Site are owned by or subject to the trademark rights of Daimler AG and used under licence in Canada by us.

Nothing contained on the Site should be construed as granting any licence or right to use any trademark displayed on the Site without the written permission of us or such third party as may own the trademark. Your misuse of the trademarks displayed on the Site, or any other content on the Site, is strictly prohibited.

Suggestions And Ideas

Unsolicited suggestions, comments, ideas or the like will be treated as non-confidential and non-proprietary. Mercedes-Benz Canada Inc. has a specific procedure for receiving and processing all outside suggestion materials. You may obtain information about the procedure by writing to the following address:

Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, Ontario, Canada
M4G 4C9

If you submit anything to Mercedes-Benz Canada Inc. that does not completely comply with this outside suggestion procedure, the submission will be treated as non-confidential and Mercedes-Benz Canada Inc., its parent and affiliates, may freely use any ideas, inventions or anything else contained in your submission.

Prices and Products

All product illustrations and specifications are based upon current information at the time of programming. Although descriptions are believed correct, complete accuracy cannot be guaranteed. We reserve the right to make changes at any time, without notice or obligation, in the information contained on this Site, including and without limitation to prices, financing terms, incentive programs, specifications, equipment, colours, materials and to change or discontinue models.

All prices and financing terms are based upon Manufacturer's Suggested Retail Prices ("MSRP") in Canadian dollars (unless otherwise indicated) and exclude taxes, duties, licence, registration, fees for the registration of personal property security rights ,insurance, options and freight charges unless specifically included. Retailers are independent and are free to set their own prices and financing terms; not all dealers participate in stated financing terms. Please see your retailer for the latest information on pricing and financing terms and ordering.

NO WARRANTIES OR REPRESENTATIONS

EVERYTHING CONTAINED ON THE SITE IS PROVIDED TO YOU "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some provinces may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

While the information provided is believed to be accurate, it may contain errors or inaccuracies. Your use of and browsing in the Site are at your own risk. The information is provided for informational purposes only and is not intended to provide specific financial, investment, tax, legal, accounting or other advice and you should not rely upon it as such. Neither we (including our subsidiaries, agents, officers, directors, employees and insurers) nor any other party involved in creating, producing or delivering the Site is liable for damages of any kind, including (but not limited to) consequential or special damages arising out of your access to or use of the Site.

No Liability for Use of Site or Services and Waiver of Damages

We make no warranty or representation that: (i) this Site or any service available on this Site will be available or operate in an uninterrupted or error-free manner; (ii) errors or defects will be corrected; (iii) there will be no delays or loss of transmitted information; (iv) that no virus or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system; or (v) information available on or through this Site is appropriate, accurate or available for use in any particular jurisdiction.

In no event shall we or any of our subsidiaries, affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials and functions of this Site, services or any linked web site, even if we are expressly advised of the possibility of such damages. To the extent the foregoing limitation of liability is, in whole or in part, held to be inapplicable or unenforceable for any reason, then the aggregate liability of us, for any reason and upon any cause of action (including, without limitation, negligence, strict liability and other actions in contract or tort) arising out of or in any way related to this Site, the services, any linked web site or these terms and conditions, shall be limited to your direct damages actually incurred up to $250.

You are solely responsible to ensure adequate protection and backup of data and equipment and to take all precautions against viruses or other destructive properties.

E-Mail

Unprotected communication by e-mail over the Internet is not confidential and may be intercepted or lost or possibly altered. You agree that we shall have no liability to you or to any one else in connection with an e-mail sent by you to us or an e-mail sent by us to you at your request.

Subject to our commitment to handle personal information pursuant to our respective Privacy Policies, any communication or material you post or transmit to us over the Internet is, and will be treated as, non-confidential and non-proprietary. By transmitting or posting any communication or material to this site, you agree that we may use your communication as material for any purpose, including reproduction, transmission, publication, broadcast and posting. Furthermore, do not post or transmit any unlawful, threatening, libellous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or violate any law.

Images

Images of people, products or places displayed on the Site are the property of Mercedes-Benz Canada Inc. or are used with its permission. The use of these illustrations or graphic representations by you, or by any other parties with your consent, is strictly prohibited, unless authorized under the following terms and conditions or elsewhere on the Site.

No Licences

We have sought to achieve an innovative and informative Internet site. We hope that you will be as enthusiastic as we are about this creative effort. However, we must protect our intellectual property, including its patents, trademarks and copyrights. Accordingly, no licence to the intellectual property of Mercedes-Benz Financial Services Canada Corporation, Mercedes-Benz Canada Inc. or Daimler AG has been granted by this Site.

Indemnity

You agree to indemnify and hold us harmless, and, at our request, to defend us from and against any claim, demand, cause of action, debt, loss or liability, including reasonable legal fees, to the extent that such action is based upon, arises out of, or relates to: (i) your use of (or inability to use) this Site or services; (ii) your violation of the terms and conditions of these terms and conditions; (iii) the infringement by you, or any other person using your password and account, of any right of any person or entity; or (iv) any other activities of yours accomplished using this Site or services. This indemnity shall be in addition to and not limited by any other indemnity.

Terms and Conditions

We may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms and Conditions.

Off-Site Pages

We have not reviewed all of the sites linked to the Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. Your linking to any off-site pages or other sites is at your own risk.

Privacy Statement

Mercedes-Benz Canada Inc. (MBC) takes privacy very seriously. MBC, selected dealers and related financial service provider's use and disclose personal information supplied by you to each other. MBC will ensure that any personal information provided by us to any third party will be treated to a level of protection comparable to our Privacy Policy. Information collected is used to provide you with products and services (warranty, owner notifications and the like), special offers and marketing material, which may include product and service material and service reminders.

If you no longer wish to receive marketing or other related information, please refer to the Privacy Statement or the Privacy Policy below which outlines your opt-out options.

Mercedes-Benz Privacy Statement

Mercedes-Benz Privacy Policy

Special consideration for Financial Services

Within this website specific services or functions provide you with the ability to apply for credit or manage your account with Mercedes-Benz Financial Services (MBFS). Specifically this may be found under the sections “Apply for Credit” and “My Account”. By participating in these services you will be required to provide personal information directly to MBFS. The details of how this information is collected, its use, and handling are documented within the MBFS Privacy Policy (shown below). Under no circumstances should you provide this information if you do not agree with the terms of this policy. It also includes the necessary contact information for MBFS in the event you wish to update your personal information, opt-out of marketing material, or address any other privacy concerns relating to MBFS.

Mercedes-Benz Financial Services Privacy Statement & Policy

Cookies

All references to “we” or “us” or “our” include Mercedes-Benz Canada Inc. and Mercedes-Benz Financial Services Canada Corporation.

We use cookies to record the preferences of visitors, and therefore to be able to optimize the design of its web site. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a web site. Cookies also help us to identify the most popular sections of our web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between ourselves and your computer in the past. Only the existence of the cookie on your computer is determined, with no relation to your person.

In addition, we use pixels, or transparent GIF files, to help manage online advertising. These files enable us to recognize a unique cookie, placed by us, on your web browser, which in turn enables us to learn which advertisements bring users to our website. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

Of course, you can also visit our web site without cookies. Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. However, if you choose not to accept cookies, this may have a detrimental effect on the service provided by our web site.