Mercedes-Benz unveils the new MBUX Hyperscreen, which will debut in the EQS

• Re-watch the world premiere of the MBUX Hyperscreen here: https://www.youtube.com/watch?v=79iOJsM6BGE

Visually impressive, easy to operate, and extremely eager to learn: the MBUX Hyperscreen is one of the highlights of the EQS and demonstrates the upcoming all-electric luxury sedan's emotional intelligence.

The MBUX Hyperscreen is a large, curved screen unit that stretches almost the entire width of the vehicle from the left A-pillar to the right A-pillar. In addition to its sheer size, the high-quality, detail-oriented design adds a breathtaking "wow-factor" to the EQS interior. The MBUX Hyperscreen employs artificial intelligence (AI) with software that is capable of learning, which allows the display and operating system to adapt to its user and make personalized suggestions for infotainment, comfort and vehicle functions.

The MBUX Hyperscreen's "zero layer" eliminates the need to scroll through submenus or give voice commands. Instead, the most important applications are offered in a situational and contextual way at the top level in view.

The MBUX Hyperscreen is also an attentive assistant for the front passenger who has their own display and operating area.

First introduced in 2018 in the current generation A-Class, MBUX (Mercedes-Benz User Experience) has radically simplified the operation of a Mercedes-Benz. There are now more than 1.8 million Mercedes-Benz passenger cars equipped with MBUX on the roads worldwide. The MBUX Hyperscreen, which will be introduced as an optional feature in the EQS, is the next big step.

"With our MBUX Hyperscreen, a design vision becomes reality" says Gorden Wagener, Chief Design Officer, Daimler Group. "We merge technology with design in a fascinating way that offers the customer unprecedented ease of use. We love simplicity, we have reached a new level of MBUX."

"The MBUX Hyperscreen is both the brain and nervous system of the car", says Sajjad Khan, Member of the Board of Management of Mercedes-Benz AG and CTO. "The MBUX Hyperscreen continually gets to know the driver better and delivers a tailored, personalized infotainment and operating offering before the occupant even has to click or scroll anywhere."

Electrifying appearance

The MBUX Hyperscreen is an example of the fusion of digital and analogue design touches. Several displays appear to blend seamlessly, resulting in an impressive, curved screen band across the front of the interior. Analogue air vents are integrated into this large digital surface, connecting the digital and physical world. The MBUX Hyperscreen is surrounded by a continuous plastic front frame. Its visible part is painted in an elaborate three-layer process in "Silver Shadow". The multiple, extremely thin intermediate layers of the coating achieve a particularly high-quality finish to the surface. The integrated ambient lighting installed in the lower part of the MBUX Hyperscreen makes the display unit appear to float on the instrument panel.

The MBUX Hyperscreen offers a separate display and operating area for the vehicle's front passenger, which makes travel more pleasant and entertaining. With up to seven profiles, it is possible to customize the content. (Entertainment functions of the passenger display are available based on country-specific legal regulations.) If the passenger seat is not occupied, the screen becomes a digital decorative part.

OLED technology is used in central and passenger displays, meaning that individual image points are self-luminous, while non-controlled image pixels remain switched off and appear deep black. The active OLED pixels radiate with high colour brilliance, resulting in high contrast display regardless of the angle of view or the lighting conditions. Graphics are styled in a new blue and orange colour scheme throughout.

Personalized suggestions with the aid of artificial intelligence

Infotainment systems offer numerous and comprehensive functions and traditionally several operating steps are required to control them. In order to reduce these interaction steps, Mercedes-Benz has developed a user interface with context-sensitive awareness with the help of artificial intelligence.

With its screen design and layout, the MBUX Hyperscreen is intuitive and easy to operate. Supported by artificial intelligence, the MBUX system proactively displays the right functions at the right time for the user. The context-sensitive awareness is constantly optimized by changes in the surroundings and user behaviour. The MBUX Hyperscreen "zero-layer" displays the top level of the MBUX information architecture with content from the entire MBUX system and related services.

Mercedes-Benz has analyzed the usage behaviour of the first generation MBUX and found that most use cases fall in the Navigation, Radio/Media and Telephone categories. Based on this insight, the navigation application is always at the centre of the screen unit with full functionality.
Over 20 other functions – from the active massage program to the birthday reminder to the "to-do list" suggestion – are automatically offered with the aid of artificial intelligence when they are relevant to the user. "Magic Modules" is the in-house name the developers have given to these suggestion modules, which are shown on the zero-layer.

Below are four MBUX Hyperscreen use cases. When the system makes a suggestion, the user can accept or reject the suggestion with just one click:

• If a driver always calls a certain friend on the way home on Tuesday evenings, the system will recognize this pattern and start to suggest the call at the appropriate day and time by displaying a business card with contact information, and - if stored – the contact's picture. All MBUX suggestions are linked to the user's profile. If someone else happens to drive the vehicle on a Tuesday night, this recommendation will not be made.
• If the EQS user regularly uses the hot stone massage function in the winter, the system learns and automatically suggests the comfort function in wintry temperatures.
• If the user regularly switches on the heated steering wheel and other surfaces along with seat heating, these features are suggested as soon as the seat heating is selected.
• The chassis of the EQS can be lifted to provide more ground clearance (a useful function for steep garage entrances or speedbumps). MBUX remembers the GPS position at which driver uses this "Vehicle Lift-Up" function. When the vehicle approaches the GPS position again, MBUX independently proposes to lift the EQS.

Interesting facts & figures

• With the MBUX Hyperscreen, several displays appear to merge seamlessly, resulting in an impressive 141-centimetre wide and curved screen band. The area that passengers can experience is 2,432.11 cm².
• The large glass cover display is curved during the moulding process at temperatures of approx. 650°C. This process allows a distortion-free view of the display unit across the entire width of the vehicle, irrespective of the display cover radius.
• The "zero layer" gets its name because it displays the most important applications, requiring the user to scroll through 0 menu levels to access them.
• There are a total of 12 actuators beneath the touchscreen for haptic feedback during operation. If the finger touches certain points there, they trigger a tangible vibration in the cover plate.
• Two coatings of the cover plate reduce reflections and make cleaning easier. The curved glass itself consists of particularly scratch-resistant aluminium silicate.
• The MBUX Hyperscreen features 8 CPU cores, 24-gigabyte RAM and 46.4 GB per second RAM memory bandwidth.
• The brightness of the Hyperscreen automatically adapts to the ambient condition. The screen adapts based on data collected from a multifunction camera and a light sensor.
• The display section can be individualized for the front passenger (up to seven profiles can be stored).

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About Mercedes-Benz AG

Mercedes-Benz AG is responsible for the global business of Mercedes-Benz Cars and Mercedes-Benz Vans with over 173,000 employees worldwide. Ola Källenius is Chairman of the Board of Management of Mercedes-Benz AG. The company focuses on the development, production and sales of passenger cars, vans and services. Furthermore, with its pioneering innovations, the company aspires to be a leader in the fields of connectivity, automated driving and alternative powertrains. The product portfolio comprises the Mercedes-Benz brand with the sub-brands Mercedes-AMG, Mercedes-Maybach and Mercedes me, as well as the smart brand and MERCEDES-EQ for electric mobility. Mercedes-Benz AG is one of the largest manufacturers of premium passenger cars. In 2019, it sold nearly 2.4 million passenger cars and more than 438,000 vans. In its two business segments, Mercedes-Benz AG is continually expanding its worldwide production network with over 40 production sites on four continents, while gearing itself to meet the requirements of electric mobility. At the same time, the company is constructing its global battery production network on three continents. Sustainable practice plays a decisive role in both business segments. To the company, sustainability means creating lasting value for all stakeholders: customers, employees, investors, business partners and society as a whole. The basis for this is Daimler's sustainable business strategy. In this, the company takes responsibility for the economic, ecological and social effects of its business activities and looks at the entire value chain.

About Mercedes-Benz Canada

Mercedes-Benz Canada is responsible for the sales, marketing, and service of Mercedes-Benz and Mercedes-AMG passenger vehicles and Mercedes-Benz Vans. Headquartered in Toronto, Ontario, Mercedes-Benz Canada Inc. employs approximately 1,200 people in 14 locations across Canada. Through a nationwide network of seven Mercedes-Benz own retail operations and 52 authorized dealerships, Mercedes-Benz Canada sold 46,090 vehicles in 2019. This positioned Mercedes-Benz as the top luxury manufacturer in Canada for the sixth consecutive year.

For more information, please contact:

Mercedes-Benz AG contacts:

Georg Walthart                      +49 01608627115       georg.walthart@daimler.com
Wolfgang Würth                    +49 160 86 203 45      wolfgang.wuerth@daimler.com
Koert Groeneveld                  +49 160 861 4747       koert.groeneveld@daimler.com  

Mercedes-Benz Canada contact:
Lucas Dias                              416-847-7466               lucas.e.dias@mercedes-benz.ca