The EQS: Over-the-air (OTA) Updates

The EQS is the first Mercedes-Benz to offer the option of activating completely new vehicle functions via over-the-air (OTA) updates. The OTA technology in the EQS makes it possible for updates to happen overnight for new functions are ready the next morning, just like on a computer.

The explicit consent of the user is always a precondition for OTA updates. Mercedes-Benz relies on mobile radio technology and the communication module installed in the vehicle because of the high security standard. This is how OTA in the EQS works in detail.

The following is the OTA range at the launch of the EQS:

  • The additional driving sound "Roaring Pulse" is available in the Mercedes me Store. This extroverted sound is reminiscent of powerful elements such as large-volume combustion engines, turbines and the forces of nature.
  • There will also be small entertaining games such as a number puzzle or a Mercedes-Benz quiz. You can even play games with each other on the front passenger display and the screens in the rear in multi-player mode.
  • "The best or nothing" program can also be activated via OTA. There the EQS introduces itself. The various vehicle functions are shown in a video, and special features such as ambient lighting or seat massage can be experienced directly.
  • With two digital security functions, the use of the EQS can be adapted to specific target groups:
    • In beginner driver mode, the driving characteristics are deliberately more gentle. Nevertheless, sufficient power reserves are available for overtaking. Driving mode C is automatically activated, driving mode Sport is disabled. The top speed is limited to approx. 120 km/h, ESP-OFF cannot be activated.
    • The valet mode is intended for use by service personnel such as hotel staff. The characteristics are similar to the beginner driver mode. A maximum of approx. 80 km/h is possible and the personal profile data is protected against unauthorised access.
  • The main user activates and deactivates these programs via their personal profile, which is protected with a PIN and/or biometric recognition, or conveniently via the Mercedes me App from the smartphone. The modes can only be activated with a restart.

Independently of these new functions, it is also possible to update the majority of the control units in the vehicle OTA for service and maintenance purposes. This technology saves the customer time, as they do not need to visit a workshop for this purpose. Furthermore, many functions of their vehicle remain up to date throughout its lifetime.

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